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Join us · Business Operations Specialist · Join us · Business Operations Specialist ·
Join us · Business Operations Specialist · Join us · Business Operations Specialist ·
Location: Remote | Hours: 32 hours
Do you enjoy turning operational complexity into structure and impact? Do you want to work with great brands in the gift card industry, take real ownership, and be part of a young and ambitious team growing across Europe (and beyond)? Then let’s meet up for a coffee!
At B.TheMarket, we treat our partners’ gift card programs as if they were our own brands. We represent, manage and grow these programs beyond our partners’ own stores, reaching new customers, new channels and new markets.
What you will do
As a Business Operations Specialist, you play a key role in our daily operations. You make sure plans get executed, systems run smoothly, inboxes are managed properly, and partners and colleagues always know what to expect.
Your responsibilities include:
Operational project & product management
Coordinating and planning launches and product improvements
Implementing digital and physical gift card products
Process, inventory & webshop operations
End-to-end testing and operational setups
Inventory management, webshop operations and fulfilment coordination
Inbox management & 2nd line support
Managing multiple operational inboxes
Acting as 2nd line customer support for our brands: you solve it
Partner management
Operational coordination with brands, IT partners, eCommerce and fulfilment
Ensuring quality, timelines and continuous improvement
Process optimisation & growth mindset
Constantly looking for smarter, faster and better ways of working
Contributing as we scale up and expand internationally
In short: you are the engine behind our daily operations and the driver of better processes.
Why join B.TheMarket?
At B.TheMarket, no day is the same. You work with well-known brands and help their gift card programs grow across B2B and B2C channels beyond their own stores.
What you can expect:
Real ownership and impact: you get trust and responsibility
No micromanagement: you take ownership
Work from home, while still being part of a team that truly builds together
At least one team day per month (strategy, personal development and fun team building)
Scale-up energy: growth, change and continuous improvement
Short communication lines and a culture where your ideas matter
Who you are
We are looking for someone with work experience who is comfortable taking responsibility.
You are hands-on but also analytical
You communicate clearly and professionally
You work fast, accurately and with strong prioritisation skills
You learn systems quickly (Microsoft tools required)
Basic to moderate Excel skills are a plus
You can switch between details and the bigger picture
Complexity does not scare you: it motivates you
Interested?
We’re not looking for the perfect resume, but someone with the right energy, mindset and ownership. We’d love to receive your details, just use the form on the right. If the it’s a right match we’ll invite you for a (virtual) cup of coffee!